If you are experiencing issues with your PS5 controller’s PS button not working, you are not alone. This problem is a common one amongst PlayStation 5 users and can be frustrating, especially if you cannot play your favourite games or access important features. Luckily, there are several fixes available that can help you restore the button’s functionality and get back to gaming. In this article, we will provide you with useful solutions and tips to fix the PS5 controller’s PS button not working issue. So, sit tight and keep reading to learn how to get your controller back to working condition.

Causes of PS5 controller PS Button Not Working

The PS button on the PS5 controller is an important function that allows users to turn on and off the controller, access the home screen, and navigate the system menus. However, sometimes users may encounter issues where the PS button stops working. Below are some possible reasons why this may occur:

  1. Low Battery: If the controller battery is low, the PS button may stop working or become unresponsive. Users can try charging the controller using the included USB cable and waiting for it to fully charge.
  2. Physical Damage: If the PS5 controller has been dropped or physically damaged, the PS button may stop working or become stuck. Users should inspect the controller for any visible damage and consider getting it repaired or replaced.
  3. Software Glitch: Sometimes, software glitches or conflicts can cause the PS button to stop working. Users can try resetting the controller by pressing the reset button on the back with a paperclip or restarting the PS5 console.
  4. Connectivity Issues: If the PS5 controller is not properly connected to the console via Bluetooth, the PS button may become unresponsive. Users can try resetting the Bluetooth connection on both the controller and console, or try using a wired connection with the included USB cable.
  5. Configuration Settings: In some cases, the PS button may not work due to incorrect configuration settings or custom button mapping. Users can check the settings menu to make sure the PS button is properly configured and mapped.

How To Fix ps5 controller ps button not working

  1. Charge the controller: If the PS button is not working due to low battery, connect the controller to a power source using a USB cable and let it charge for a few hours.
  2. Inspect for damage: Check the controller for any physical damage or cracks that may be affecting the functionality of the PS button. If there is any damage, consider getting the controller repaired or replaced.
  3. Reset the controller or console: Try resetting the controller or console by pressing the reset button located on the back of the controller or restarting the console.
  4. Reset Bluetooth connection: If the PS button is not working due to connectivity issues, try resetting the Bluetooth connection between the controller and the console. Turn off the console and controller, then turn them back on and try to reconnect them.
  5. Check configuration settings: If the PS button is not working due to configuration settings, go to the settings menu on the console and check the controller settings. Make sure that the PS button is not disabled or reassigned to a different function.

Note: If none of these solutions work, consider contacting the manufacturer or taking the controller to a professional for further assistance.


In conclusion, if you are one of the many PlayStation 5 users experiencing difficulty with the PS button on your DualSense controller, there are a few solutions you can try. From resetting the controller to updating the system software, these steps can help you get back to enjoying your gaming experience without interruption. However, if the issue persists, it may be worth reaching out to Sony’s customer support team for further assistance. As we continue to rely on technology more and more in our daily lives, it’s important to stay informed and knowledgeable about potential issues and their solutions. So, don’t hesitate to seek help or try different solutions if you encounter any technical issues with your devices. Happy gaming!

Frequently Asked Questions

Why is my PS button not working on my PS5 controller?

The PS button on the PS5 controller may not be working due to several reasons. It could be a hardware issue, such as a loose connection or a malfunctioning button. Alternatively, it could be a software issue caused by outdated firmware, corrupted settings, or a glitch in the system. To fix the problem, try resetting the controller, updating the firmware, or contacting Sony support for further assistance.

How do I fix my PS button not working?

First, try resetting your controller by pressing the small hole on the back of the controller with a paperclip for 5-10 seconds. If that doesn’t work, try cleaning around the button with rubbing alcohol and a toothbrush. If the issue persists, consider replacing the controller or contacting Sony for further assistance.

What does it mean when you press the PS button on your controller doesn t work?

If the PS button on your controller doesn’t work, it could mean that the controller has disconnected from the console or is low on battery. Try connecting the controller to the console via USB cable or charging it and then pressing the PS button again. If this doesn’t work, the controller may need to be reset or repaired.

How do I reset my PS5 power button?

To reset the PS5 power button, the easiest way is to unplug the console from the power source and wait for approximately 30 seconds. Plug it back in and the power button should reset. If this doesn’t work, you can try a hard reset by holding down the power button for 10-15 seconds until the console completely shuts off. Then wait for a few moments and turn the console back on. If the problem persists, it may be a hardware issue and you should contact Sony support for further assistance.

By Andrew